Shush adds Infobip as global demand partner for network authentication

Shush Inc. said July 20, 2026, that it has partnered with Infobip to expand access to its Sherlock network-authentication platform for enterprise customers worldwide. The deal matters because it connects Shush’s carrier-grade identity and fraud-prevention tools to a communications platform operating in more than 190 countries.

Why it matters: - The partnership gives Shush a global distribution channel for carrier-grade authentication tools. - Infobip’s enterprise footprint could speed adoption of network-native identity verification beyond single-country deployments. - The deal targets fraud prevention for industries that depend on secure customer verification, including finance, retail, healthcare, telecom, logistics and government.

What happened: - Shush Inc. announced a strategic demand partnership with Infobip on July 20, 2026. - Infobip will integrate the Shush Sherlock platform into its communications stack. - Enterprise customers using Infobip will gain access to silent authentication, SIM swap detection, device status verification and number lookup. - The capabilities will be delivered through GSMA Open Gateway-compliant APIs.

The details: - Shush said the agreement uses mobile network operators within the Shush carrier network to reach Sherlock’s GSMA Open Gateway and CAMARA-compliant authentication APIs on behalf of Infobip customers. - Infobip operates in more than 190 countries and maintains direct relationships with enterprise customers across multiple sectors. - Shush said those relationships make Infobip one of the broadest demand partners yet for network authentication. - Infobip was founded in 2006 in Croatia by Silvio Kutić. - Infobip operates from more than 75 offices and employs more than 3,500 people. - The company serves customers including Uber, Google, Coca-Cola, Adobe, Santander, Meta, Slack, Telefonica and Deutsche Telekom. - Infobip has been named a Leader in the Gartner® Magic Quadrant™ for CPaaS four consecutive times, most recently in 2026. - Infobip said its AgentOS platform powers journey orchestration, AI chatbots, cloud contact center tools, customer data platforms, conversational AI and customer engagement across channels including SMS, RCS, email, voice, WhatsApp, Viber, Messenger, Instagram, Telegram and Apple Messages for Business. - Shush said Sherlock supports 47+ CAMARA-compliant APIs. - Shush said Sherlock is designed for rapid integration by CPaaS providers, enterprise software platforms and financial institutions. - More information is available on Infobip and Shush. - The companies also shared the announcement on LinkedIn.

Between the lines: - The partnership reflects a broader shift away from knowledge-based and OTP authentication toward network-native identity checks. - Shush said the GSMA Open Gateway initiative provides the technical and regulatory framework for that shift. - Infobip’s participation suggests network authentication is moving from a niche telecom capability toward a mainstream enterprise security product. - The companies are positioning Sherlock as infrastructure, not just a point solution.

What's next: - Infobip will begin using Shush’s carrier network to expose Sherlock authentication APIs to enterprise customers. - The partnership is expected to put Shush in front of larger global buyers and accelerate market adoption. - Both companies are signaling a push to make carrier-grade silent authentication a default enterprise verification method.

The bottom line: - Shush is turning a telecom authentication platform into a globally distributed security product by plugging it into Infobip’s enterprise communications network.